Go Mounting Privacy Policy
Go Mounting (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website, services, or mobile applications.
By accessing or using Go Mounting’s services, you agree to the terms outlined in this Privacy Policy, including the collection and processing of your personal information as described below. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect two types of information from our users:
A. Non-Personal Information
This includes technical and behavioral data that does not identify you personally, such as:
- Device type and operating system
- Browser type and usage patterns
- IP address and geolocation data
- Clickstream and interaction history
- Traffic analytics and website engagement
B. Personal Information
This includes information that may identify you as an individual, such as:
- Full name, phone number, and email address
- Billing and payment details (processed securely through third-party payment processors)
- Service booking details (such as address and requested services)
- Communication preferences and interactions with our support team
- Any information voluntarily provided through surveys, reviews, or customer inquiries
2. How We Collect Information
We collect information through the following methods:
- Directly from You: When you create an account, schedule a service, or communicate with us.
- Automatically: Through cookies, tracking technologies, and analytics tools when you interact with our website or mobile app.
- Third-Party Services: When you use online payment processors or third-party login features.
3. How We Use Your Information
We use collected data for the following purposes:
✅ To provide and improve our services
✅ To personalize your user experience
✅ To process transactions and service bookings
✅ To communicate updates, promotions, and service reminders
✅ To analyze website performance and customer behavior
✅ To prevent fraud, security breaches, and unauthorized access
✅ To comply with legal obligations and enforce our Terms of Service
4. SMS Consent and Communication
By providing your phone number and opting into SMS notifications, you agree to receive transactional and promotional messages from Go Mounting.
📌 Opt-Out Option: You can stop receiving messages at any time by replying STOP.
📌 Help & Support: Reply HELP for assistance.
📌 Message Frequency & Fees: Message frequency may vary. Standard message and data rates may apply.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All opt-in data and consent collected for SMS communications will not be shared with any third parties.
5. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
If you suspect any unauthorized use of your information, please contact us immediately at support@gomounting.com
6. Payment Processing
Go Mounting does not store credit card or payment details. Payments are securely processed through third-party payment gateways that comply with PCI-DSS standards.
7. Third-Party Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
- Service Fulfillment: With third-party contractors to provide services you request.
- Legal Compliance: To comply with laws, regulations, or government requests.
- Fraud Prevention: To detect and prevent fraudulent activities.
8. Cookies & Tracking Technologies
Our website and mobile app use cookies and similar tracking technologies to improve user experience. You can disable cookies through your browser settings, but this may affect website functionality.
9. Your Rights & Choices
You have the right to:
✔️ Access, update, or delete your personal information
✔️ Opt out of marketing emails and SMS messages
✔️ Request a copy of your stored data
✔️ Withdraw consent at any time
To exercise these rights, contact us at support@gomounting.com
10. Children’s Privacy
Go Mounting’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us for immediate removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: Support@gomounting.com
📞 Phone: (469) 936-1787